Shipping Policy

Here at The Little Je'EL &Co., we are committed to getting your packages to you as soon as possible. This means, however, that all orders are final once you have placed them. You will not be able to amend orders, combine orders or change delivery options.

But we understand - mistakes happen. If you would like to cancel your order and place a new one instead, please contact us at thelittlejeelco@gmail.com within 60 minutes of your purchase so we can help.

For urgent deliveries drop us an email at thelittlejeelco@gmail.com or WhatsApp us at 017-8722877

Pre Order Items

We might occasionally open Pre-Order for certain products. To get the latest update, please follow our Instagram account.

Domestic Shipping

For domestic orders within Klang Valley, most cases your order will be dispatched within 2-5 working days business day from the time we receive your order.

Outside of Klang Valley, please allow 5-10 business days for your parcel to arrive.

Free shipping for domestic orders above MYR150 (except for East Malaysia).

During sale, please expect an additional delay of 3-5 business days due to the immense surge of orders.

Cut off time for Express Shipping and Lalamove Same-Day Delivery is at 2PM on a working day for it to be processed on the same day. Orders made after 2PM or when we are closed will be processed the next working day.

Our shipping charges are as follows :

A Flat Rate Applies

Free Delivery on orders over RM150, for orders less than RM150, flat rate of RM10 for West Malaysia & RM27 for East Malaysia.

Tracking Number

You will receive a shipment confirmation via email or WhatsApp with your tracking number once your order are shipped out. The tracking number will be active within 24 hours.

Shipping Rates for Bulky Items

Due to the size & weight of some items, additional shipping rates will apply for East Malaysia. A shipping rate according to their size/weight will be notified upon packing completed, then we will contact you for the additional charges and shipping will be sent upon additional charges being paid. Kindly note that the shipping rates applied are according to the rate of Teleport. If you are located for areas of East Malaysia not covered by Teleport, additional shipping charges may apply and we will contact you for the additional charges.

International Shipping

Worldwide International shipping is available with options shipping is available and subject to special arrangement. Please send us your shopping list at thelittlejeelco@gmail.com with your full address, we will source the best shipping rates for you.

Please note that any custom duty is borne by overseas customer.

For any other enquires, contact us at thelittlejeelco@gmail.com